Return & Refund Policy for E-Stamp Wala
At E-Stamp Wala, we strive to ensure your satisfaction with our services. However, we understand that there may be situations where you need to return or seek a refund for your purchase. This Return & Refund Policy outlines the terms and conditions governing returns and refunds for our services.
1. Returns:
We do not accept returns for services purchased through E-Stamp Wala. Once a service has been delivered or accessed, it cannot be returned or exchanged.
2. Refunds:
a. Refund Eligibility: Refunds may be issued under the following circumstances:
i. Technical Issues: If you encounter technical difficulties preventing you from accessing or using our services, and our support team is unable to resolve the issue within a reasonable timeframe.
ii. Service Disruptions: In the event of prolonged service disruptions or unavailability beyond our control, resulting in the inability to fulfill your order.
iii. Unauthorized Transactions: If there is evidence of unauthorized transactions on your account leading to the purchase of our services without your consent.
b. Refund Request: To request a refund, please contact our customer support team within [number of days] days of the purchase date. Provide detailed information about the issue you encountered and any relevant documentation to support your request.
c. Refund Process: Refunds will be processed using the original payment method used for the purchase. Please allow [number of days] days for the refund to be credited to your account.
3. Cancellation Policy:
a. User-initiated Cancellations: You may cancel your order at any time before the service is delivered. Once the service has been delivered, cancellations are not possible, and our refund policy applies.
b. E-Stamp Wala-initiated Cancellations: We reserve the right to cancel orders or suspend services if there are violations of our terms of service, fraudulent activities, or other reasons deemed necessary by E-Stamp Wala. In such cases, refunds may be issued at our discretion.
4. Exceptions:
a. Change of Mind: We do not offer refunds for changes of mind or dissatisfaction with the service if it has been delivered as described.
b. Third-party Services: Services provided by third-party vendors or partners are subject to their respective refund policies. Please refer to them for more information.
5. Contact Us:
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at contact@estampwala.com
By using E-Stamp Wala and purchasing our services, you agree to abide by the terms outlined in this Return & Refund Policy. We reserve the right to amend or update this policy as necessary without prior notice.
